About Us
ABOUT US
Powering Success with Expertise
Zimsha Xperts is a professional service company dedicated to delivering reliable and
results-driven solutions across multiple industries.
Our Mission
To deliver world-class outsourcing solutions that drive performance, efficiency, and growth helping our clients achieve more with less
Our Vision
To become a trusted global partner recognized for innovation, excellence, and integrity in
every service we deliver.
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Handled customer calls with 24K+ successful interactions.
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IT and virtual assistant tasks delivered with precision.
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Striving for customer satisfaction is top priority.
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Revenue supported through logistics and medical bills.
Yes. When Zimsha Xperts takes on a new partner we make it our mission to show them an ROI. Through our scientific up-selling process we have been able to maximize and optimize our clients takeout line of business.
All of our agents are based inside United States, managed by our in-house staff of trainers, supervisors, and quality assurance associates.
Your call center team’s performance is monitored around the clock and every call is recorded and scored on a 5 star rating system. If a rep scores below a four star rating than they are pulled off the floor and report for more training.
Through our trained agents, we are happy to provide the following to all of our clients:
Increased Revenue
Increased Average Order Size
Increased Customer Lifetime Value
Better Guest Experience
Better Online Brand Reputation
Better Employee Experience
Lower Employee Attrition
TSD Global’s call center teams wear noise canceling headsets that block out background noise and allow for a quiet and pleasant phone ordering experience
Employees don’t have to worry about answering the phone ever again, multi-tasking, and can focus 100% on your customer experience inside your restaurant.
We have increased in-house employee happiness by off-loading excess call volume during peak times.
